Submit a complaint
Describe what happened in date order, separate what you observed from what you were told, and say what outcome you want. We check the complaint, may ask for the evidence you mention, publish it once verified and invite the broker to respond. Private fields are never published.
Sign in to submit a complaint. Complaints are tied to an account so we can ask you for evidence privately, keep you informed of the broker's response, and update the status. It takes a minute and a confirmation email.